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Chapter 6 - Computer Concepts and Legal Applications

Settlement & Negotiation Applications

   “[J]ust before Christmas, Manhattan attorney Arthur Ladds was trying to persuade an insurer to settle a year old slip and fall case.  But instead of playing another round of phone tag with an adjuster he was told the case was referred to Cybersettle, an online dispute resolution business established in mid-1998.  Ladds sent three figures zipping through cyberspace and the case was settled within a few hours.”  March, 1999 Best’s Review.


If you are involved in a dispute that can be resolved for a monetary settlement, you may want to consider online dispute resolution services. These services allow the parties in a dispute to submit settlement offers so they can potentially reach an agreement. These services provide online offer and acceptance settlement amounts and other services, such as telephone or live facilitated negotiation, etc.

Products to consider include CyberSettle (www.cybersettle.com) and to assist in understanding the finer points of negotiation, consider Negotiator Pro (www.negotiatorpro.com).

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